Patient Resources

Patient Resources

New Patients

Welcome to the Canvas Dental family!

We are honored that you have chosen Canvas Dental to take care of your dental needs. We know how valuable it is when you take time out of your busy lives to enhance your own well-being. Together, we will work as a team to ensure that your first, and every subsequent visit, will exceed your expectations.

The Canvas Dental New Patient Experience

Pre-Appointment

At Canvas Dental, we value first impressions because it sets our standard and your expectation. We realize it does not start when you come into our office, but when you first visit our website or first talk to a staff member over the phone.

During your initial phone call with Canvas Dental, you will be greeted by a friendly voice. A team member will assist you in handling appointments, insurance or any other questions you may have. We not only care about our patients, but we also care about the environment. We do our part as a paperless office that utilizes tablets and a secure online patient portal so we can reduce our carbon footprint, so bye-bye paper forms!

Once we confirm your initial appointment, we will send a confirmation email with instructions to access a secure online patient portal where all necessary documents are located for you to complete prior to your appointment. The security and privacy of your personal data is very important to us and we have taken every precaution to protect it.

During Your Appointment

You can expect the same welcoming experience as with your phone call and will be greeted with a friendly smile once you step foot in the door.

We do recommend arriving 15 minutes prior to your appointment to make sure all forms are completed and everything is correct.

A staff member will then accompany you to your dedicated room where you can enjoy some of the office amenities.

A lot of times, dental offices will go straight into their exams, but at Canvas Dental we take a different and more personable approach. You came to us for a reason and we respect that you have taken the steps in choosing us as your dental care provider.

Our doctors, hygienists and staff want to listen to you and get to know:

  • What your expectations are
  • Concerns or questions you may have
  • Any fears or anxiety so we can treat you accordingly
  • Past dental experiences you may want to discuss
  • Anything else on your mind before we even get started

Only after we have accomplished getting to know you and your expectations will we begin our comprehensive examination, which includes:

  • Digital x-rays
  • Intraoral pictures
  • Soft and hard tissue examination
  • TMJ evaluation
  • Oral cancer screening
  • Gum evaluation
  • Tooth by tooth assessment

We do our best to make sure our new patients receive a cleaning at their first appointment, but if the doctor or hygienist notice patients with gum disease, we may need to schedule additional appointments to ensure proper treatment.

Upon completion of the the appointment, we will go over our findings and come up with a treatment plan together. We have the latest technology and patient material so we can educate you as well as assure you understand your current dental health prior to accepting or beginning any proposed treatment.

Completion of Your Appointment

When everything is done, you will be accompanied to the front of the office. There, our financial coordinator will go over any proposed treatment, setup appointments and verify payment, insurance coverage and offer additional financing options if needed.

We look forward to building a long-lasting relationship with you! Please contact us at (512) 646 4505 if you have any further questions or comments you may want to discuss. If you’re curious what makes our dental office special, check out our reviews!

Patient Forms & More

Secure Online Patient Portal

Our goal at Canvas Dental is to utilize technology to our advantage in order to make life as convenient as possible while keeping everything secure. We have incorporated a secure HIPAA compliant portal where you will have the ability to view key information. What is nice about this is everything is within one location, which allows you to complete or view important items from the comfort of your home or anywhere using a computer or mobile device.

The patient portal provides access to the following:

  • Appointment Summary – Contains all upcoming appointments and also allows for linked household family members to view all past and upcoming appointments
  • Forms – Allows you to fill out all required patient forms prior to your appointment
  • Statement Summary – Includes total outstanding balance and links to view all portal statements. You can even pay invoices online!

All existing patients will have 24/7 access and just need to follow this link to the online patient portal.

For all new patients, you must first be invited through email to set up access that our front office should have sent prior to your first appointment. If you haven’t received that link or having difficulties accessing, please call our office at (512) 646 4505 and we will help you get everything squared away.

Insurance & Financing

Insurance Info

Canvas Dental accepts most dental insurance plans and will happily verify your insurance and go over your benefits with you. We will also file insurance claims to save you time and much of the headache of dealing with insurance companies.

Please keep in mind that we can only estimate your coverage and cannot guarantee coverage because of the complexities of individual insurance contracts. You are ultimately responsible for any costs that insurance does not cover.

To learn how we can assist you with your particular plan, please give us a call at (512) 646 4505!

Payment & Financing

We accept the following forms of payment: MasterCard VISA American Express Discover Check Cash

Online Payment:

    • Need to pay an invoice, no problem! You now have the ability to pay online!
    • If you want to access your statements, they can be viewed through your online patient portal.

We don’t want finances to get in the way of you getting proper oral healthcare. We offer access to hassle-free, same-day approval and low to no interest extended payment financing so it’s even easier for you to get the smile you deserve.

We have partnered with Care Credit, which is a third-party financing organization that has helped millions of people nationwide to fit their dental care comfortably into their family budget. You can apply online or have our staff assist you in our office.

To learn more, please call us at (512) 646 4505.

Post-Op Instructions

When you receive treatment from Canvas Dental, we are committed to providing you the highest standard of care and want to ensure that you recover properly and remain comfortable and safe both during and after dental procedures.

Our dentists and team will provide you with post-operative instructions after treatment, but we also have home care instructions located here as well for the more common procedures just in case you need access to them.

View Post-Op Instructions Extractions Root Canals Gum Infection Therapy (Scaling and Root Planing) Crown (Cap) or Bridge Fillings Dentures / Partial Dentures Whitening

If you’re unable to open PDF files, you can get Adobe Reader® for free.

As with any dental treatment, if pain or sensitivity persists longer than a week, or if you have any questions, please call our office at (512) 646 4505.

Feel Free to Call Us Today at (512) 646 4505